Renovation

Hawassa resort’s steam, sauna, swimming pool, massage, outdoor pool and full spa service are temporally unavailable for renovation.

Room Policy

Room rates may vary based on type of occupancy (single/couple/family), season or room type. No more than two adults and two children in each room. There will be an extra bed charge of USD 36/bed/day for children 7-17 years old.

Children 7 and above will be charged extra for meals. Bringing food and beverages into the resort is not allowed, liquor brought to the resort will be charged (corkage fee) as per the resort’s corkage policy.

Cancellation Policy

One Night Cancelation Policy: In case of no show for non-prepaid reservation a hotel charges a cancellation fee of one night stay at the hotel.

Non Refundable cancelation policy: This type of reservation requires the full payment for the entirety of the reservation at the time of booking (PREPAID) and non-refundable in case of no show.

Group Booking cancelation policy: Guests booking more than 3 rooms are required to pay the total cost of the booking in advance. If cancelled or modified by letter or email 90% of the reservation will be charged, if not the total prepaid amount will be charged.

Methods of Payment

We accept Cash Deposit, Cheque, CPO, Debit Cards, Credit Cards and Company guarantee letter.

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